Terms and Conditions
Welcome to islamicqurbani.com. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any booking or purchase.
1. Service Overview
IslamicQurbani.com provides services related to religious Qurbani (sacrifice) and regular meat delivery. Our Qurbani services include the reservation of animals and delivery of meat along with video proof of the sacrifice. We also offer monthly meat supply subscriptions for cow, goat, and camel meat.
2. Qurbani Reservation Terms
- Booking Confirmation:
Your Qurbani booking is confirmed once full or partial payment is received and acknowledged by our team. - Animal Selection:
Customers can view videos of live animals and select their preferred animal based on availability. Final assignment is subject to health verification and suitability. - Video Proof:
We provide a video of your reserved animal before and during the Qurbani process. Videos are shared via WhatsApp or email within 48 hours after the sacrifice. - Shariah Compliance:
All Qurbani rituals are performed in accordance with Islamic principles and under the supervision of experienced butchers. - Eid Schedule:
Qurbani is performed on Eid al-Adha days only. Bookings are accepted in advance and processed in the order received.
3. Monthly Meat Delivery
- Subscription Plans:
Monthly meat packages (15 kg or 30 kg) are available for cow and goat meat. Deliveries are made on a scheduled basis as per the customer’s selected plan. - Delivery Area:
Currently, we serve select areas within Pakistan. Orders from outside the delivery zone may be canceled or rescheduled. - Freshness Guarantee:
All meat is freshly cut, hygienically packed, and delivered promptly. Please ensure someone is available to receive the delivery.
4. Payment and Refund Policy
- Payment Methods:
Payments can be made via bank transfer, Easypaisa, JazzCash, or other available methods shown on the checkout page. - Refunds:
Refunds are only offered in case of non-availability of the animal, cancellation before 48 hours of scheduled Qurbani, or delivery issues. No refunds are granted once the Qurbani is performed.
5. Cancellations and Changes
- Qurbani Bookings:
Cancellations must be requested at least 48 hours before Eid day. After that, we cannot guarantee any changes or refunds. - Meat Subscriptions:
Subscription cancellations must be notified at least 5 days before the next delivery cycle to avoid charges.
6. Privacy and Data Usage
We respect your privacy. Any information collected during booking — such as name, contact number, and address — is only used to process your orders and provide customer support. We do not share your personal information with any third party without your consent.
7. Liability Disclaimer
IslamicQurbani.com is not liable for any delays, disruptions, or issues beyond our control, including weather, government restrictions, or unexpected logistical challenges. We strive to maintain full transparency and customer satisfaction in all our services.
8. Amendments
We reserve the right to update or change these Terms and Conditions at any time without prior notice. Continued use of the website after any changes constitutes your acceptance of the revised terms.
9. Contact Us
If you have any questions or concerns about these Terms and Conditions, feel free to contact us at:
Email: support@islamicqurbani.com
Phone/WhatsApp: +92 XXX XXX XXXX